You open an E-ZPass PA account by phone at 1-877-736-6727, or by mailing the paper application to the Harrisburg service center.
To open an E-ZPass PA account without a computer, call the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727, open 8 a.m. to 6 p.m. Monday through Friday. Or download the paper application, fill it out, and mail it to 300 East Park Drive, Harrisburg, PA 17111. Have your driver’s license, plate number, and payment ready. Transponders arrive in 7 to 10 business days.
The Pennsylvania Turnpike Commission runs both methods. Phone and mail suit drivers who prefer a real person or a paper form. You get the same account and the same 50% toll savings as an online sign-up.
This guide covers both routes step by step. Below, you get the phone number, the mailing address, what to prepare, and how activation works after you apply.
Who Should Use Phone or Mail?
These two methods fit specific drivers. Pick them for the reasons below.
- No computer or smartphone. You set up the account with a call or a stamp.
- You want live help. A representative walks you through each field.
- You prefer paper. You fill out and mail a printed form.
Everyone gets the same personal account. It holds up to 9 transponders and vehicles of 15,000 pounds or less.
What to Have Ready?
Gather these items before you call or fill out the form. This keeps the process short.
- Driver’s license and its issuing state.
- License plate number for each vehicle.
- Vehicle make and model for your account.
- Payment method: a credit card or bank account.
- Email and phone for account verification.
Keep this information nearby during the call. The representative asks for each item in order.
Method A: Open an Account by Phone
A phone call is the faster of the two options. A representative sets up the account while you talk.
Follow these steps.
- Call 1-877-736-6727. Lines open 8 a.m. to 6 p.m., Monday through Friday.
- Ask to open an account. When prompted, say “Customer Service,” then select 1.
- Give your details. Provide your license, plate, vehicle, and payment method.
- Choose replenishment. Pick automatic reload to waive the $10 deposit.
- Confirm your contact info. Verify the email and phone for account notices.
The representative confirms your order before you hang up. Write down any confirmation number they give you.
Method B: Open an Account by Mail
Mail suits drivers who want a paper record. It takes longer than a call.
Follow these steps.
- Download the application. Find the E-ZPass application form on paturnpike.com.
- Print and complete it. Fill in your personal, vehicle, and payment details.
- Choose replenishment. Select automatic or manual reload on the form.
- Sign the form. Your signature accepts the E-ZPass Agreement.
- Mail it in. Send it to the address below.
Mail your completed form to:
PA Turnpike E-ZPass Customer Service Center
300 East Park Drive
Harrisburg, PA 17111
Use a mailing method that gives you proof of delivery. Keep a copy of the form for your records.
Deposit, Fees, and Replenishment
The costs match every other sign-up method. Know them before you apply.
- Deposit: $10 per transponder, waived with automatic replenishment.
- Annual fee: $3 per transponder, non-refundable.
- Auto-reload: at least $35 per transponder when your balance hits $10.
- Manual reload: at least $35 per transponder when your balance hits $15.
Choose automatic replenishment to skip the deposit and avoid low-balance violations.
After You Apply
A few things happen once your application goes through. Watch for them so your tag works on time.
- Verify your contact info by email or phone if the center requests it.
- Wait for delivery. Transponders arrive by mail in 7 to 10 business days.
- Mount each tag behind the rearview mirror, near the top center.
- Confirm activation. Your tag works within 24 hours on the PA Turnpike and 48 hours out of state.
Phone vs Mail vs Online
All three routes open the same account. They differ in speed and effort.
- Phone is fastest for a no-computer sign-up. A representative does the typing.
- Mail gives you a paper trail but takes the longest.
- Online is quickest overall and links your account before the tag ships.
Pick the route that matches your comfort with technology. The account and savings are identical.
Frequently Asked Questions
What is the E-ZPass PA phone number to open an account?
Call 1-877-736-6727. Lines open 8 a.m. to 6 p.m., Monday through Friday.
Where do I mail the E-ZPass application?
Send it to the PA Turnpike E-ZPass Customer Service Center, 300 East Park Drive, Harrisburg, PA 17111.
How long does phone or mail sign-up take to arrive?
Transponders arrive by mail in 7 to 10 business days after your application is processed.
Can I avoid the deposit by phone or mail?
Yes. Choose automatic replenishment, and the $10 deposit per transponder is waived.
Do I still need a payment method?
Yes. You need a credit card or bank account for the initial payment and reloads.
Can I visit in person instead?
Yes. The Customer Service Center at 300 East Park Drive in Harrisburg handles walk-ins during the same hours.
Conclusion
You can open an E-ZPass PA account without a computer. Call 1-877-736-6727 for live help, or mail the paper form to the Harrisburg service center. Choose automatic reloads to waive the $10 deposit and avoid violations.
Have your license, plate, and payment ready before you start. Your tag arrives in 7 to 10 business days and works within 24 hours. For the online and app options, see our guide on How to Get an E-ZPass in Pennsylvania.